It was a veryĭifferent experience with the guys at Online Tech Repairs. Being a technical noob, i sometimes find it difficult to communicate with tech support teams. They understood my needs clearly and acted upon the solution immediately. My Experience I loved the entire friendly conversation that took place with them.
#CYBERLINK POWER2GO 8 WHAT IS IT DRIVER#
The issue was fixed.Ħ) I was told that it was due to an older version of the driver that had been installed. I agreed.Ĥ) One of the tech support executives accessed my laptop and started troubleshooting.ĥ) I sat back and watched as the tech support executive was navigating my laptop to spot the issue. This was done to detect any physical connectivity issues with the printer.Ģ) After having answered this, they confirmed that the printer and the laptop were functioning correctly.ģ) They then, asked me if they could access my laptop remotely to troubleshoot the problem and fix it. After having received many quotations from various companies, i decided to go ahead with Online Tech Repair (Reasons I chose them over the others:ġ) They were extremely friendly and patient with me during my initial discussions and responded promptly to my request.Ģ) Their prices were extremely reasonable.ģ) They were ready and willing to walk me through the entire process step by step and were on call with me till i got it fixed.ġ) They first asked me to state my problem clearly and asked me a few questions. I then decided to get professional help to solve my problem. I used a quick google search to fix the problem but that did not help me. I had an issue while connecting my 2 year old HP printer to my brother's laptop that I had borrowed for starting my own business. Problem: HP Printer not connecting to my laptop.
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